1. Information We Collect
1.1 Account Information
- Email address (if using email signup)
- Name
- Google account information (if using Google Sign-In)
- Profile photo (from Google)
1.2 Chat & Voice Interaction Data
- Text chat messages and conversations
- Voice recordings (temporarily stored during processing)
- Voice prosody features (speaking rate, pauses, pitch)
- Emotion detection results
- AI-generated responses
- Language preferences
- Translation data (for non-English messages)
1.3 Wellness & Personalization Data
- MBTI personality type assessment results
- PERMA happiness scores (Positive Emotion, Engagement, Relationships, Meaning, Accomplishment)
- Personal interests and content preferences
- Wellness goals and focus areas
- Behavioral patterns and mood history
- Intervention preferences
1.4 Video Watching Behavior
- Videos watched, duration, and completion rate
- Video topics and PERMA dimension mappings
- Liked/skipped content
- Watch time patterns
1.5 Usage Analytics
- App usage frequency and session duration
- Time of day usage patterns
- Feature usage statistics (chat, voice, video)
- Device information (OS, app version)
- Anomaly detection data (e.g., unusual usage times)
1.6 Location & Time Data
- Timezone information
- Time-of-day context (for personalized recommendations)
- Geographic region (for content localization)
2. How We Use Your Information
2.1 Core Functionality
- Provide personalized AI chat responses
- Detect and respond to emotional states
- Recommend relevant wellness videos
- Track PERMA happiness scores over time
- Generate proactive wellness interventions
2.2 Personalization & Learning
- Build your personalized wellness profile
- Adapt AI communication style to your preferences
- Learn from your behavior to improve recommendations
- Generate topic-specific search queries
- Optimize content for your MBTI type and interests
2.3 Wellness Support
- Detect potential mental health concerns
- Trigger proactive check-ins when needed
- Provide crisis intervention resources
- Monitor PERMA score trends
- Suggest relevant coping strategies
2.4 Service Improvement
- Analyze aggregated usage patterns
- Improve emotion detection accuracy
- Enhance recommendation algorithms
- Debug technical issues
- Train and improve AI models
3. Data Storage & Security
3.1 Where We Store Your Data
- Firebase Firestore: User profiles, interaction history, wellness data
- Google Cloud Storage: Temporary voice recordings (deleted after processing)
- OpenAI: Chat messages (processed via API, not stored by OpenAI per their data policy)
3.2 Security Measures
- End-to-end encryption for data in transit (HTTPS/TLS)
- Firebase security rules restricting data access
- Regular security audits
- Secure authentication via Firebase Auth
- No plaintext storage of sensitive data
3.3 Data Retention
- Active users: Data retained as long as account is active
- Inactive users: Data retained for 1 year, then deleted
- Voice recordings: Deleted immediately after transcription
- Chat history: Retained for personalization; can be deleted upon request
- PERMA history: Retained for 2 years for trend analysis
4. Third-Party Services
We use the following third-party services:
4.1 Google Cloud Platform
- Speech-to-Text (STT): Voice transcription
- Text-to-Speech (TTS): Voice responses
- Data Usage: Voice audio temporarily sent for processing
- Privacy Policy: https://policies.google.com/privacy
4.2 OpenAI
- GPT-4: Chat responses, emotion analysis, intent classification
- Data Usage: Chat messages sent for AI processing
- Important: OpenAI does NOT store your data per their API data policy
- Privacy Policy: https://openai.com/privacy
4.3 Firebase (Google)
4.4 YouTube Data API
5. Data Sharing & Disclosure
⚠️ We DO NOT Sell Your Data
We will never sell, rent, or trade your personal information.
5.2 Service Providers
We share data with third-party service providers ONLY for:
- Cloud infrastructure (Google Cloud, Firebase)
- AI processing (OpenAI)
- Analytics (aggregated, anonymized data only)
5.3 Legal Requirements
We may disclose your information if required by law or in response to:
- Valid legal requests from authorities
- Protecting our rights and safety
- Preventing fraud or abuse
5.4 Emergency Situations
If we detect imminent risk of self-harm or harm to others, we may contact emergency services or your emergency contacts (if provided).
6. Your Privacy Rights
6.1 Access Your Data
Request a copy of all data we have about you.
6.2 Rectification
Correct inaccurate or incomplete data in your profile.
6.3 Deletion ("Right to be Forgotten")
Request deletion of your account and all associated data. Note: Some data may be retained for legal compliance (e.g., transaction records).
6.4 Data Portability
Export your data in a machine-readable format (JSON).
6.5 Opt-Out
- Disable emotion detection
- Disable proactive interventions
- Disable video recommendations
- Delete chat history
6.6 How to Exercise Your Rights
Email: privacy@aigenhappy.com
In-App: Settings → Privacy → Manage My Data
7. Children's Privacy
Aigen Happy is NOT intended for users under 13 years old. We do not knowingly collect data from children under 13. If you believe we have collected data from a child, please contact us immediately.
For users 13-17, parental consent may be required (per applicable laws like COPPA).
8. International Users
8.1 Data Transfers
Your data may be transferred to and stored in countries outside your residence, including the United States, where our servers and service providers are located.
8.2 GDPR Compliance (EU Users)
If you are in the EU, you have additional rights under GDPR:
- Right to object to processing
- Right to restrict processing
- Right to withdraw consent
8.3 CCPA Compliance (California Users)
California residents have rights under CCPA:
- Right to know what data is collected
- Right to delete personal information
- Right to opt-out of sale (we don't sell data)
9. Cookies & Tracking
We use minimal tracking:
- AsyncStorage: Local device storage for session data
- Firebase Analytics: Anonymized usage statistics
- No third-party advertising trackers
10. Changes to This Policy
We may update this Privacy Policy periodically. You will be notified of significant changes via:
- In-app notification
- Email (if you provided one)
- Updated "Last Updated" date
Continued use after changes constitutes acceptance.