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Terms of Service

Last Updated: November 11, 2025
Effective Date: November 11, 2025

Welcome to Aigen Happy! By using our app, you agree to these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By creating an account or using Aigen Happy, you agree to:

  • Be bound by these Terms
  • Comply with all applicable laws
  • Our Privacy Policy (incorporated by reference)
  • Any additional terms for specific features

If you disagree with any term, please stop using our service.

2. Eligibility

2.1 Age Requirements

  • Minimum Age: 13 years old
  • Ages 13-17: Parental consent may be required
  • Adult Users: 18+ can use all features independently

2.2 Capacity

You represent that you have the legal capacity to enter into this agreement.

3. Description of Service

Aigen Happy is an AI-powered wellness platform providing:

3.1 Core Features

  • AI Chat Assistant: Personalized conversations using OpenAI GPT-4
  • Voice Interaction: Speech-to-text and text-to-speech capabilities
  • Emotion Detection: AI analysis of text and voice prosody
  • PERMA Tracking: Happiness assessment based on Positive Psychology
  • Video Recommendations: Curated content for wellness
  • Proactive Interventions: AI-triggered wellness check-ins

3.2 Personalization

  • MBTI personality type integration
  • Behavioral pattern learning
  • Content recommendations based on preferences
  • Adaptive AI communication style

4. Account Responsibilities

4.1 Account Security

You are responsible for:

  • Keeping your login credentials secure
  • All activity under your account
  • Notifying us of unauthorized access
  • Using strong, unique passwords

4.2 Account Information

You agree to provide:

  • Accurate and truthful information
  • Updates when your information changes
  • Valid email address (if using email signup)

5. Acceptable Use Policy

5.1 Permitted Uses

You may use Aigen Happy for:

  • Personal wellness and mental health support
  • Educational purposes about emotional wellbeing
  • Self-reflection and personal growth
  • Accessing curated wellness content

5.2 Prohibited Activities

You may NOT:

  • Harmful Content: Share illegal, harmful, or threatening content
  • Harassment: Abuse, harass, or harm others
  • Misinformation: Spread false or misleading information
  • System Abuse: Attempt to hack, reverse engineer, or exploit our systems
  • Spam: Send unsolicited or automated messages
  • Impersonation: Pretend to be someone else
  • Commercial Use: Use for unauthorized commercial purposes
  • Data Mining: Scrape or extract data without permission

5.3 Content Guidelines

When interacting with our AI, avoid:

  • Explicit sexual content
  • Violence or self-harm discussions (unless seeking help)
  • Hate speech or discrimination
  • Illegal activities
  • Personal information of others

6. Medical Disclaimer

⚠️ Important Medical Disclaimer

Aigen Happy is NOT a medical device, therapy, or substitute for professional healthcare.

6.1 Not Medical Advice

  • Our AI provides general wellness support, not medical advice
  • Always consult healthcare professionals for medical concerns
  • Don't rely on our app for crisis situations
  • We cannot diagnose or treat medical conditions

6.2 Crisis Situations

If you're experiencing a mental health crisis:

  • US: Call 988 (Suicide & Crisis Lifeline)
  • Emergency: Call 911
  • International: Contact your local emergency services

6.3 Professional Support

We encourage users to:

  • Maintain relationships with healthcare providers
  • Seek professional therapy when needed
  • Use our app as a complement, not replacement, to professional care

7. Intellectual Property

7.1 Our Rights

We own all rights to:

  • The Aigen Happy app and website
  • Our AI models and algorithms
  • Trademarks, logos, and branding
  • Original content we create

7.2 Your Content

You retain ownership of content you create, but grant us:

  • License to process your data for service provision
  • Right to use anonymized/aggregated data for improvement
  • Right to moderate content for safety

7.3 Third-Party Content

We respect third-party intellectual property:

  • YouTube videos are owned by their creators
  • We provide links/access, not hosting
  • Report copyright violations to: aigenllc.happy@gmail.com

8. Privacy & Data

Your privacy is important to us. Our data practices are governed by our Privacy Policy, which includes:

8.1 Data Collection

  • Chat and voice interactions
  • PERMA scores and wellness data
  • Usage analytics
  • Personalization preferences

8.2 Data Usage

  • Providing personalized AI responses
  • Emotion detection and wellness tracking
  • Content recommendations
  • Service improvement

8.3 Data Rights

You can:

  • Access your data
  • Request corrections
  • Delete your account
  • Export your data

9. Subscription & Billing

9.1 Free Features

Basic features available to all users include:

  • Limited daily AI chat interactions
  • Basic emotion detection
  • PERMA score tracking
  • Essential video recommendations

9.2 Premium Subscription

Premium features may include:

  • Unlimited AI chat
  • Advanced personalization
  • Priority support
  • Enhanced analytics

9.3 Billing Terms

  • Subscriptions auto-renew unless cancelled
  • Cancel anytime through app stores
  • Pro-rated refunds at our discretion
  • Prices subject to change with notice

10. Service Availability

10.1 Uptime

We strive for high availability but cannot guarantee:

  • 100% uptime
  • Uninterrupted service
  • Error-free operation
  • Compatibility with all devices

10.2 Maintenance

We may perform scheduled maintenance with advance notice when possible.

10.3 Service Modifications

We reserve the right to:

  • Modify or discontinue features
  • Update our AI models
  • Change service availability
  • Implement new safety measures

11. Termination

11.1 By You

You may terminate your account at any time by:

  • Deleting your account in app settings
  • Using our Data Deletion Request page
  • Emailing us at aigenllc.happy@gmail.com
  • Uninstalling the app (account remains active)

11.2 By Us

We may terminate your account for:

  • Violation of these Terms
  • Harmful or abusive behavior
  • Fraudulent activity
  • Extended inactivity (with notice)

11.3 Effect of Termination

  • Access to service stops immediately
  • Data deletion per our retention policy
  • No refunds for partial subscription periods (unless legally required)

12. Disclaimers & Limitation of Liability

12.1 Service "As Is"

Aigen Happy is provided "AS IS" without warranties of:

  • Fitness for a particular purpose
  • Accuracy of AI responses
  • Merchantability
  • Non-infringement

12.2 Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

  • Indirect, consequential, or punitive damages
  • Loss of profits, data, or revenue
  • Service interruptions
  • Third-party content or actions
  • AI errors or inaccuracies

12.3 Maximum Liability

Our total liability to you shall not exceed the amount you paid us in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify and hold us harmless from claims arising from:

  • Your use of the service
  • Violation of these Terms
  • Infringement of third-party rights
  • Your content or actions

14. Governing Law & Disputes

14.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

14.2 Dispute Resolution

For any disputes:

  • First: Contact us at aigenllc.happy@gmail.com
  • Mediation: Good faith attempt to resolve through mediation
  • Arbitration: Binding arbitration as last resort
  • Class Action Waiver: No class action lawsuits

15. Changes to Terms

15.1 Modifications

We may update these Terms to reflect:

  • Changes in our service
  • Legal requirements
  • Industry best practices
  • User feedback

15.2 Notification

Significant changes will be communicated via:

  • In-app notification
  • Email (if provided)
  • Website posting
  • 30-day advance notice when possible

15.3 Acceptance

Continued use after changes constitutes acceptance. If you disagree, please stop using our service.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Aigen Happy.

16.2 Severability

If any provision is found unenforceable, the remainder of these Terms will remain in effect.

16.3 No Waiver

Our failure to enforce any right or provision does not constitute a waiver.

16.4 Assignment

You may not assign these Terms. We may assign our rights and obligations.

16.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

17. Contact Information

General Support: aigenllc.happy@gmail.com
Legal Questions: aigenllc.happy@gmail.com
Privacy Concerns: aigenllc.happy@gmail.com

Website: aigenhappy.com
Mailing Address: 303 3rd St Unit 309, Cambridge, MA, 02142

Thank you for choosing Aigen Happy for your wellness journey!